Shipping and Returns
FREE Shipping, and WHITE GLOVE DELIVERY
We are offering FREE Shipping on all orders over $98 for a limited time. And WHITE GLOVE DELIVERY on ALL MATTRESSES. This offer is for shipments delivered within the 48 contiguous United States only:
Our free shipping includes WHITE GLOVE DELIVERY to your home for all NightCare mattresses. These White GLove deliveries will be scheduled to arrive within 2-5 days of shipment from our factory, depending on your shipment zone. Pillows, toppers, bedding and other smaller products will be shipped standard ground via UPS or other standard shippers selected by NightCare. Quicker, expedited deliveries can be arranged if desired with our Customer Service team at an extra charge. Contact us directly about any special requirements you may have: 1-800-245-1132.
We will email you the shipping tracking information, and you will be able to monitor your shipping status at our special Shipping Web Site: ScheduleMyDelivery.com
Pillows and comfort products
- Expect these to ship from our factory within 48 hours of your order; (transit time additional).
Mattresses, toppers, foundations, adjustable bases
- These hand-crafted products are expected to ship from our factory within 4 - 7 days from your order date (depending on your model selected). Your WHITE GLOVE TRANSPORT TIME will be additional (2-5 days in the contiguous 48 states, depending on your geographic zone.) Call us if you have any questions, and visit ScheduleMyDelivery.com to track the status of your shipment, or if you need to change any delivery dates.
International shipments and other shipments outside the contiguous 48 United States
Full shipping and handling charges will apply for deliveries outside the contiguous 48 states,and in remote locations.
