Privacy Policy
Our Commitment to Your Privacy
NightCare highly values your trust, and we want you to know how we collect, use and protect information about our online guests. We are committed to protecting your personal information that you provide to us, and at all times will exercise reasonable care and discretion not to share your information with third parties, except to further the purpose for which you provided the information or if release of the information is required by law. We do not sell, rent or barter personal information. Cases in which your personal information may be required for judicial or governmental investigations and proceedings will be exempt from this policy.
This statement explains our policies and practices regarding the use and disclosure of your personal information. Please note that, we review and update this Privacy Statement from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how we collect and use personal information. By using our web site, you consent to the collection and use of your personal information by NightCare as explained below.
Information you share with us
You have control over your personal information and you can visit our website our web site without providing us with any personal information. We have never, and will not ever, sell, rent or barter personal information.
We receive and may store certain information you enter on our web site. We intend to use such information for purposes of supporting your relationship with us. For example, we collect information you provide when you place an order, register with us, send us an e-mail or call us. This information may include includes some or all of the following:
- your name
- your mailing and/or shipping address
- your email address
- your telephone number
- your information necessary to process purchase-related transactions, including credit card number
It may also include any other personal or preference information you elect to share with us to better serve you. For example, it may include the name and address of a gift recipient. Also, if we have a restricted access section of our web site that you are authorized to use, there may be additional information, passwords and/or user-related information we are required to save, maintain and use in order to provide you use of the service.
Customers
When you purchase a product or service from us, we require sufficient information from you so that we can process and complete the transaction. After the transaction succeeds, we store your order, billing and shipping-related information, but your credit cared information is stored by the third party who process transactions on our behalf. Our security measures and practices, and those of our trusted service vendors such as Authorize.net and GlobalSign (SSL) are designed to prevent anyone from illegally accessing and using your credit card number.
We do not store your credit card numbers on our server. When sending, authorizing and completing a sales transaction, your credit card, e-check and/or billing information are transmitted using highly secured transmission encryption (SSL). In addition, consumer protection laws protect you against the unauthorized use of your credit card, including the Fair Credit Billing Act.
"Opting-Out"
If you elect to receive newsletters or other notifications from us, when you receive your confirmation email or whenever you receive any email from our list server, you will be given instructions on how to remove yourself from that list. We refer to this process as Opting-Out.
Automatic Information and "Cookies"
Please note that we receive and store certain types of information whenever you interact with our web site through the use of "cookies". Cookies are small programs that enhance your use of the Internet, in general, and specifically we use Cookies to enhance your usage of our functions and web site.
What are Cookies and how do we use them? Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser. We use “Cookies” like most other websites. For example, Cookies allow us to provide storage of items in your Cart between visits or improved services when viewing or shopping on our website. Through Cookies, we also obtain certain types of information when your web browser accesses our website. We use this information to help us make our site more useful to visitors and to better understand how and when our site is used. We would be unable to provide you with a personalized experience or certain services at our website if we cannot recognize you, therefore we want you to be aware that these tools exist.
If you prefer not to accept a Cookie, you may turn off your Cookies by adjusting the appropriate setting on your browser. The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new Cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. You can set up your web browser (Microsoft, Intenet Explorer, Apple, Firefox, Safari, Google Chrome) to alert you before accepting Cookies, or you can refuse all Cookies by turning them off in your web browser. However, cookies allow you to take full advantage of some of our website’s best features, so we recommend that you leave them turned on.
About Links to and from other Website
Our website offers links to other sites. Other sites have their own policies regarding privacy. If you visit one of those sites, you may want to review the privacy policy on that site. In addition, you may have linked to our website through another site. For example, in certain cases you may have linked to NightCareSleep.com through informational links, keyword search ads or banner ads on another site. In such cases the site you linked from may collect information from people who click on the key words, banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use personal information. We cannot control or make any representation how third parties use, maintain or protect which they independently collect from you
Information from other sources
From time to time, we may be a receiver of independent information from third party sources, intended to help us improve the personalization of our service to you, including by providing better product recommendations or special offers that we think will interest you. This privacy policy does not apply to how such third parties collect, use or disseminate their own independently-collected information. You can always be assured that NightCare diligently safeguards and never sells, rents or barters personal information that you provide to us.
Children
We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children’s privacy on the Internet and we comply fully with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 13. If a child has provided our website with personally identifiable information, we ask that a parent or guardian call us or email us at contact us, and we will delete the information about the child from our files.
Judicial, legal and/or governmental investigations or proceedings
You are solely responsible for the content of your communications and their legality under all laws and regulations. Cases in which your personal information may be required for judicial, legal, and/or governmental investigations and proceedings will be exempt from this policy. This includes, but is not limited to the following:
If a governmental agency, or an attorney, subpoenas your private information, or makes a formal request for discovery pursuant to any legal action, or pending legal action.
If our attorney requests such information relevant to a current or pending legal matter in which you are a potential or actual party or otherwise contributed in some way to the causation of the legal matter.
Application of this Privacy Policy
This privacy policy applies to all information collected or submitted on our website. Other service providers or vendors may obtain information independently from you, your transactions and experiences with you or from other sources. This privacy policy does not apply to that information.
Your consent
By using our web site, you consent to our use of information that is collected or submitted as described in this online privacy policy. We may change or add to this privacy policy so we encourage you to review it periodically.
How to contact us
Should you have other questions or concerns about these privacy policies, please call us at 1-800-245-1132 or send us an email at customerservice@nightcaresleep.com.
